Hart Health Partnership

FAQs

What are the timings for routine appointments?

Appointments are available throughout the day during normal opening hours.

Does the practice offer routine appointments on weekday evenings and on weekends?

We do have some routine appointments on weekday evenings and weekends. Please contact the reception for availing this service, as no walk-ins will be accepted.

What are SMS appointment reminders?

The SMS appointment reminder service is used for reminding patients of their forthcoming appointments at a pre-determined time before their appointment.

To receive this service, please ensure that you provide the practice with your updated mobile number. Messages can only be sent to patients with a mobile number registered with the practice.

How do I request a Chaperone or Translation/Interpretation service?

If you would like a chaperone to be present during a physical examination by a GP or nurse at the surgery or you need help with interpreting or translation, please advise reception at the time of booking and we will comply.

KNOW WHERE TO GO

Consider the range of services available to you and use the NHS responsibly.

Care at Home

Care at home

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest

cough or cold
upset stomach
pain or headache
cuts and grazes
sore throat (but if for two weeks or more contact your GP)

For health advice,

Visit nhs.uk

Pharmacy

Pharmacist

Ask for advice on ailments, medicines and healthier living

queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
repeat prescription
sore eyes (but if persists go to optician)
runny nose
diarrhoea
bite or sting

Find a Pharmacy